Claims
If something happens, we're on it.
Filing a claim is stressful. Our job is to make it less so. Here's what to do — and how Raincoat helps.
Call the 24/7 claims line1
Make sure everyone is safe
If there's danger — fire, flooding, structural damage — get out and call 911. Everything else can wait.
2
Document what happened
Photos, videos, receipts. The more you have, the smoother the claim goes.
3
Call us — 24/7
Reach your Raincoat advisor at 1-800-000-0000 or email claims@goraincoat.com. We'll file with the carrier and stay on it with you.
4
We follow up until you're paid
You don't chase the carrier alone. Your licensed broker follows up, negotiates, and keeps you in the loop.
Raincoat isn't taking on customers just yet — we're launching soon in British Columbia. In the meantime, call the number on your existing policy documents, and join our early access list to be first in line when we open.